top of page
Deco Nest Feature Walls - Project 2

Privacy Policy

1. Introduction

​Welcome to DECO NEST (“we,” “our,” or “us”). By accessing our website, www.deco-nest.co.uk, and using our services, including submitting inquiries through our contact form, you agree to this Privacy Policy.

​

2. Services

We specialize in wall decoration and feature wall design services, including consultations, design proposals, and installations. Our services are subject to availability and may require specific consultations before confirmation.

​

3. User Responsibilities

By using our website and services, you agree to:

  • Provide accurate and up-to-date contact details when making inquiries.

  •  Do not use our services for unlawful or unethical purposes.

  •  Respect intellectual property rights related to our designs, images, and content.

​​

4. Data Collection & GDPR Compliance

4.1 Data We Collect

When you fill out our contact form or engage with our services, we collect the following personal data:

  • Full Name

  •  Email Address

  •  Phone Number

  • •Any additional information related to your inquiry

​​

4.2 How We Use Your Data

We collect and store your data to:

  • Respond to inquiries and provide relevant service information

  • Send quotations, invoices, and service updates

  • Improve our customer experience and website functionality

  • Comply with legal obligations

​​

4.3 Legal Basis for Processing Data

We process your data under the following legal bases:

  • Legitimate Interest: To respond to inquiries and provide our services.

  • Contractual Obligation: If you proceed with our services, we retain necessary data for the duration of our agreement.

  • Consent: If you opt into marketing communications, we will only send promotional material with your explicit consent.

 

4.4 Data Storage & Security

We take appropriate measures to protect your personal data against unauthorized access, alteration, or loss. 

Your data is stored securely in the following locations:

  • Secure Cloud Storage: Customer details are stored on our encrypted cloud-based system, which complies with GDPR security standards.

  • Internal Business Systems: If necessary, customer details may also be stored on our password-protected internal database, accessible only to authorized personnel.

  • Email Communications: Information submitted via our contact form is temporarily stored in our email system, which is protected by two-factor authentication and encryption.

We regularly review and update our security measures to ensure compliance with data protection laws.

 

4.5 Data Sharing

We do not sell, rent, or trade your personal data. However, we may share your data with:

  • Trusted service providers (e.g., subcontractors) necessary to complete your project.

  • Legal authorities if required by law.

​​

4.6 Data Retention

We retain customer data for up to 2 years unless required for legal or financial obligations. You may request deletion of your data at any time unless we are legally required to keep it.

​

4.7 Your Rights Under GDPR

As per the General Data Protection Regulation (GDPR), you have the right to:

  • Access: Request a copy of the data we hold about you.

  • Rectification: Request corrections to inaccurate data.

  • Erasure (“Right to be Forgotten”): Request deletion of your data.

  • Restriction of Processing: Request us to limit how we process your data.

  • Data Portability: Request a copy of your data in a portable format.

  • Withdraw Consent: If you previously consented to marketing, you can withdraw consent at any time.

To exercise any of these rights, please contact us at info@deco-nest.co.uk

​

5. Cookies & Tracking Technologies

We may use cookies to improve user experience on our website. By continuing to browse our site, you consent to the use of cookies unless you disable them in your browser settings.

​
6. Limitation of Liability

We aim to provide the highest quality services; however, we are not liable for:

  • Third-party service delays or errors.

  • Minor variations in design outcomes due to material or environmental factors.

  • Website downtime or technical issues beyond our control.

​​
7. Changes to Terms & Conditions

We reserve the right to update these Terms & Conditions at any time. Changes will be posted on this page with an updated revision date.

​

8. Contact Information

If you have any questions about these Terms & Conditions or our data protection policies, please contact us at:

 

DECO NEST

Eszter Aranyos

Email: info@deco-nest.co.uk

Phone: +44(0)7947999853

Website: www.deco-nest.co.uk

bottom of page